FAQs

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B.R.I.D.G.E. TO DATA ®(B.R.I.D.G.E.)

What is B.R.I.D.G.E. TO DATA®?
B.R.I.D.G.E. TO DATA® (B.R.I.D.G.E., which stands for Benefit-Risk Information for DruG Evaluation) is a web-accessible subscription resource of database profiles that provides in-depth information on population healthcare databases, which are continuously updated. B.R.I.D.G.E. is continually optimized for database acquisition, efficiency, and user-friendliness. It is designed to allow easy update of information, so that it is based on the most relevant and current data. B.R.I.D.G.E. contains supplemental research and professional features such as search, report, edit, and comparison functions. We work closely with database managers, healthcare professionals, and customers as we continue to develop and refine B.R.I.D.G.E.

When was B.R.I.D.G.E. TO DATA® started?
B.R.I.D.G.E. is the most recent and updated version of the RAD-AR (Risk Assessment of Drugs-Analysis & Response) Handbooks (1988), and later the B.R.I.D.G.E. On-Line (2000) service. The current service was re-launched in November 2009 after being re-branded as B.R.I.D.G.E. TO DATA®.

Does B.R.I.D.G.E. TO DATA® have an Advisory Board?
Yes. We have a committee of eight professionals spanning government, academic, private industry, and consulting fields. For more information see Advisory Board.

Does B.R.I.D.G.E. TO DATA® have actual data sets for analytical studies?
No, though in future we might be able to get de-identified samples for selected datasets. B.R.I.D.G.E. was initially developed to support researchers, educators and healthcare database developers to provide detailed, standardized profiles and descriptions of population healthcare databases. Most useful is the description of how the information is collected, coded, and what portion of the population each database covers. B.R.I.D.G.E. does not include any proprietary or actual data from databases listed in the resource. A subscription to B.R.I.D.G.E. allows a user to search, compare, and read in-depth information about what data are being collected by various population healthcare databases. Each profile also contains the database manager’s contact information, which allows users to contact them and discuss access to datasets. The Administrative Data section of each database profile includes a brief summary of the format in which data may be provided to researchers, as well as the cost to access data.

Who edits the database profiles?
Each of the databases have been researched and reviewed by our expert staff at DGI, LLC. The Primary Editor of the database profiles is our Executive Director, Judith K. Jones, MD, PhD, who also managed the previous versions since 1988, of the Risk Assessment of Drugs ­ Analysis & Response (RAD-AR) Handbooks and later the B.R.I.D.G.E. On-Line (2000) service. Dr. Jones is an internationally recognized expert in the areas of adverse drug reactions and Pharmacoepidemiology, an internist/geriatrician and clinical pharmacologist, and formerly Director of the Division of Drug and Biological Experience at the FDA. Dr. Jones is currently a member of the clinical faculty at Georgetown University (Pharmacology) and at the University of Michigan Summer School of Public Health. As a final review, we obtain the assistance of the respective database managers or representatives to review each field entry, a process which we continue to follow even after the database profile has been deposited into B.R.I.D.G.E.. Once every year or two we contact individual database managers to verify that the profiles detail the most current information.

Are all database profiles reviewed by database managers?
A few database profiles on the B.R.I.D.G.E. site are not reviewed by database managers because the data are publicly available on their respective websites. In such cases the expert staff at DGI, LLC, headed by the Chief Editor (Dr. Judith K. Jones), drafts the profile and uploads it on to the B.R.I.D.G.E. website (with the knowledge of the database manager). The database managers are given the option of reviewing the profile at any time in the future and updating it as needed. NOTE: These profiles are distinguished in the B.R.I.D.G.E. resource with a double asterisk (**).

How often are the database profiles updated?
The database profiles undergo a thorough review by our expert staff at DGI, LLC, the Primary Editor (Dr. Judith K. Jones), and each of the managers/representatives at the respective databases before they are submitted to B.R.I.D.G.E. After that, the details are verified once a year or two with the respective database managers/representatives.

How many database profiles are listed with B.R.I.D.G.E. TO DATA®?
We currently have 297 database profiles from 38 countries. Our goal is to keep adding more database profiles on a regular basis from many countries worldwide.

Which countries are the database profiles from?
At present B.R.I.D.G.E. includes database profiles from the following countries: Australia, Belgium, Bosnia and Herzegovina, Brazil, Canada, China, Croatia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Hungary, Iceland, India, Iran, Israel, Italy, Japan, Malta, Mexico, Namibia, New Zealand, Nigeria, Norway, Republic of Serbia, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, The Netherlands, Ukraine, United Kingdom and United States of America. We plan to expand our collection of database profiles to include many more countries.

Why are some databases not currently profiled on B.R.I.D.G.E. TO DATA®?
The main goal of B.R.I.D.G.E. is to profile databases from around the world with the most current information. Therefore, B.R.I.D.G.E. continuously profiles databases as new ones are created, while others are updated. We work with each database manager to ensure their database profile is complete and accurate. Although we try to include as many profiles on our web site as possible, we unfortunately cannot profile every database. In some cases it takes time, and in other cases data centers with private or non-commercial databases may not wish to disclose their data to non-affiliates (or the international community). For a complete list of databases declined, please Click here.
Contact us if a database of your interest is not profiled on our website; it may be due to such restrictions set by the database managers, or because the database is no longer being offered. However, we do have some profiles of databases no longer/currently not being offered; these are indicated with the symbol §.

Do I have to register to use B.R.I.D.G.E. TO DATA®?
Yes. The registration only takes a few minutes. Click Sign Up to start the registration process. To learn more about our subscription rates and current discounts, click Subscription Rates

Why can I not ADD a database when I am logged in as a user?
You can not ADD a database when you are logged in as a user. You have to log out. If you have questions, please contact us at info@bridgetodata.org

Once a person adds one database and comes back later in the month to add another one, does (s)he have to register again?
No, once they have the DBM account, they can add more than one database as long as their account is still active. If the account has been de-activated, they can simply contact DGI personnel at info@bridgetodata.org

Do you have a tutorial for B.R.I.D.G.E. TO DATA®?
Yes. B.R.I.D.G.E. is designed to be user-friendly and caters to a spectrum of users, including those new to pharmacoepidemiology as well as experienced researchers. However, to learn more about B.R.I.D.G.E.’s capabilities, search methods, and comparison features, try out our online on How to Conduct a Search, How to Create a Collection, and How to Sign Up.

Can I search for database profiles that capture data on a specific disease or therapy?
There are several databases listed in B.R.I.D.G.E. that capture data on various diseases/therapies of interest even though the specific disease/therapy is not mentioned in the profile. We therefore recommend multiple strategies in searching for datasets by disease/therapy type. For example, here are some options for identifying databases with diabetic patients:

1) Keyword-based search: On the search page, type in a keyword(s) or wildcard term(s) to search for keyword matches in the profile. E.g., Keyword = Diab (for “diabetic,” “diabetes”). If the term appears in a profile, it will be highlighted in yellow at each mention. Disease terms are usually mentioned in these fields: Brief Database Description, Diagnosis Data, and References. Using unique terms such as “insulin” and “HbA1c” may also help.

2) Criteria-based search: On the search page, select Diagnosis data = Yes, and then review search results for diagnosis coding system(s). The coding system usually helps identify whether the specific diagnoses of interest are captured in that database. The reference listing in each profile may also give you a sense of the diseases captured by any given database.

Most profiles do not break down database population sizes by disease type; this proprietary information can only be provided by the respective data vendors. The user can then contact the database manager(s) mentioned in the Administrative Data section for more information.

Do you have a glossary of field terms used by B.R.I.D.G.E. TO DATA®?
Yes. We hope to set a high standard in healthcare research by providing detailed listings of database profiles, with over 75 descriptors per database. We are aware that many B.R.I.D.G.E. users are new to healthcare databases, and so we provide a comprehensive Glossary of field names and coding systems. We hope that B.R.I.D.G.E. can be both a useful research tool as well as an educational experience.

How can I contact B.R.I.D.G.E. TO DATA® for help?
You can contact DGI, LLC by clicking on the “Questions & Feedback” button at the top of every page. You can submit your questions using the e-mail form that appears, or by e-mailing us at info@bridgetodata.org. You can call us at +1 (571)-490-8400 or fax us at +1 (571)-490-8401. We have a B.R.I.D.G.E. expert who can address all your customer service needs during regular business hours (weekdays 8 AM – 5 PM US Eastern Time).

Can I contact a manager of a database that was profiled on B.R.I.D.G.E. TO DATA®?
Yes. Each database profile usually has the contact information for one or more persons in charge of the respective database, who may be able to address your specific needs of that database. We also provide you active links to the respective database homepage for you to explore. If you need assistance and are unable to reach the respective database representative, please Contact Us , and we will try to help you.

I have more information regarding a particular database profile. Who should I contact?
Please Contact Us , so we can follow-up.

Billing and Payment

What are the subscription rates?
Please Click Here for our subscription rates If you are interested in a global subscription rate, please contact us at info@bridgetodata.org.

What does per facility (postal code) mean?
Per facility means a single, geographically contiguous office building, complex, or campus location. Some companies have multiple offices worldwide. Therefore, if a company paid one subscription fee for 1-5 users at one facility, only employees at that same facility can use the subscription to access www.bridgetodata.org. This same subscription account cannot be used to provide access to other company employees at a different postal code. This also applies to 6-10 and 10+ users at each site. Please contact us if you have questions or if you would like to sign up various users at multiple sites using our special global subscription rate.

What if I want to sign up multiple users at multiple facilities or sites (different postal codes)?
Please contact us for a special global subscription rate at info@bridgetodata.org.

Are there any discounts available?
Yes, subscribers who sign-up for more than one year at the time of registration will receive a 10% discount!

How do I sign-up?
Click here to sign up; however, if you are interested in a global subscription rate, please contact us at info@bridgetodata.org. You will be prompted to complete a one-page registration form. Please remember the log-in and password you enter during registration. As soon as the payment type and payment information is submitted, you will receive a confirmation that you have been registered. After that, enter your log-in and password on the homepage, and you can start your B.R.I.D.G.E. TO DATA®  experience!

Can I authorize another person to access my account?
No. Under no circumstances can you let any other individual log-in with your account to B.R.I.D.G.E. Please fully read the to make sure your activities on B.R.I.D.G.E. are consistent with the Agreement made between DGI, LLC and the Authorized User, as soon as you were given authorization to access B.R.I.D.G.E. If DGI, LLC learns of any unauthorized use of B.R.I.D.G.E., we hold the right to cancel the account without refund. Note: Subscription rates are per facility only.

If my company works with external consultants, can we sign them up as users with our account?
Yes, this may be permitted under certain circumstances. The 1-5, 6-10, and 11+ user subscriptions are limited to individuals at a single facility. If multiple users at multiple sites require access, then please contact us for a special global subscription rate at info@bridgetodata.org. However, external consultants that are hired by the subscribing institution, may be exempt from these conditions outlined above as long as the following criteria are met: (i) The Institutional Administrator (IA) maintains responsibility in managing access to each hired consultant, and (ii) The consultants limit their access to B.R.I.D.G.E. for work conducted for the subscribing institution and does not access it for any other purposes.

Can a user migrate from one account (linked with one company) to another account (linked with another company)?
Yes. Please if you have questions about this option, or if you would like to transfer your user account to a new account (linked with another company).

Can one subscription level (e.g., 1-5 users) be upgraded to a subscription level that allows more users (e.g., 6-10 users or Global)?
Yes. Please if you have questions about upgrading your acurrent subscription to include more users at your institution.

What types of payment do you accept?
- Credit Card: This is the preferred method of payment for online B.R.I.D.G.E. subscriptions. All charges will be in U.S. Dollars. We accept American Express, Discover, MasterCard, or Visa. NOTE: A 3.0% charge will be added to your total when paying with a credit card. 
- Wire Transfer: Please contact us at info@bridgetodata.org for routing details. NOTE: If you pay by wire transfer internationally, you will have to bear an additional cost of US $40-$50 (fee charged by banks for international transactions).
- Check: Please make payment in the amount due to: DGI Center for Health Research and Education, LLC and mail to: 
   DGI, LLC
   9302 Lee Highway
   Suite 700
   Fairfax, VA 22031
   USA

Do you have a Refund Policy?
For details, please see the Cancellation section of our Terms of Use policy.

What is your Privacy Policy?
DGI, LLC takes every measure possible to prevent privacy violations, and any such activities should be reported to DGI, LLC immediately. You can find our policy at . We take your privacy and information security very seriously.

What are your telephone and fax numbers?
Phone: +1 (571)-490-8400
Fax: +1 (571)-490-8401

What is your mailing address?

DGI, LLC
B.R.I.D.G.E. TO DATA®
9302 Lee Highway, Suite 700
Fairfax, VA 22031
USA

How do I get on your mailing or email list?
Send us an email at info@bridgetodata.org and let us know that you wish to get on to our mailing list, and we will send you valuable information from time-to-time.